Here are answers to the questions we hear most often. If yours is not listed, give us a call.
Our average arrival time across Metro Atlanta is 15 to 30 minutes. We keep mobile units positioned throughout Fulton, DeKalb, and Cobb counties so there is almost always a technician nearby. Traffic and your exact location can affect timing, but our dispatcher will give you an honest estimate when you call.
No. Our pricing stays consistent no matter when you call. We believe that needing a locksmith at 2 AM should not cost you more than needing one at 2 PM. The quote you receive over the phone is the price you pay.
Yes. Every technician on our team is fully licensed and carries liability insurance. We also run background checks on all employees. When someone enters your home, business, or vehicle, you should feel confident about who that person is.
In most cases, yes. Our automotive team can cut and program new keys for the majority of makes and models, even when you have no existing key. We use your vehicle's VIN and verify ownership before creating the key. Some specialty or very new vehicles may require dealer involvement, and we will let you know up front if that is the case.
Rekeying changes the internal pins of your existing lock so that old keys no longer work and you receive new keys. The lock hardware stays the same. A lock change means removing the old lock entirely and installing a new one. Rekeying is usually less expensive and works great when you move into a new home. A full lock change makes more sense when the hardware is worn, damaged, or you want an upgrade.
Yes. Call us, describe what you need, and we will give you an upfront price over the phone. For larger commercial projects that require a site visit, we will schedule a free on-site assessment and provide a detailed written quote before any work begins.
We accept cash, all major credit and debit cards, and digital payment methods. Our technicians carry mobile card readers, so you can pay right at the job site.
Yes. Most smart locks are designed to fit standard door preparations. We install and configure smart locks from popular brands including Schlage, Yale, August, and Kwikset. We will check your door type and thickness to make sure the lock you want is compatible, and recommend the best option if it is not.
We serve Fulton County, DeKalb County, and Cobb County, including cities like Alpharetta, Atlanta, Roswell, Sandy Springs, Marietta, Smyrna, Decatur, Dunwoody, Brookhaven, Kennesaw, and many more. Check our Service Areas page for the complete list.
Yes. We stand behind our workmanship. All lock installations and repairs come with a service warranty. The specific terms depend on the type of work and the hardware involved — ask your technician or our office for the details on your particular job.
